At Food Ease Nutrition Counseling, we want you to be completely satisfied with your purchase. If there is a quality issue with the item you received, please email us within 30 days of receiving your order. We will gladly offer a refund for the item or assist with an exchange.
Eligibility for Returns:
- Items must be returned in original packaging and in the same condition you received them.
Refund Process:
- If your return is approved, you will receive a full refund to your original payment method.
- Shipping costs are non-refundable, unless the return is due to a defect.
Non-returnable Items:
- We do not accept returns for digital products.
How to Initiate a Return:
- To initiate a return, please contact us at emily@foodeaseco.com with your order number, photos of the quality issue, and reason for return.